Shipping Policy
General
All orders are subject to product availability.
If a product is unavailable after an order is placed, we will contact you regarding a replacement, delayed dispatch, or refund.
Shipping Costs
Shipping costs are calculated during checkout based on your order size, weight, and delivery location.
Domestic Shipping
Domestic orders usually arrive within 2 to 7 business days.
International Shipping
International orders usually arrive within 4 to 22 business days.
Dispatch Time
Orders are generally dispatched within 2 business days after payment confirmation.
Delivery Timings
Deliveries are made Monday to Saturday between 10:00 AM and 6:00 PM, excluding public holidays.
Address Changes
Customers can request an address change before the order is dispatched.
Tracking Notifications
Once your order is dispatched, you will receive a tracking link by email or SMS.
Damaged Parcels
If your parcel arrives damaged, please contact customer support immediately with images of the damaged packaging.
Duties and Taxes
International shipments may be subject to customs duties and taxes depending on your country.
These charges are the responsibility of the customer.
Cancellations
Orders may be cancelled before dispatch.
Once dispatched, orders cannot be cancelled.
Customer Service
For any shipping-related queries, contact: