Return Policy

Eligibility

Our return policy only applies to first-time orders of 50ml and 100ml perfume bottles.

Only one unit is eligible for return or replacement.

Customers must request a return within 7 days of receiving the order.

Products must be returned in their original packaging along with the outer shipping box.

Damaged or missing packaging may result in rejection of the return request.

Returned perfumes should not be used more than 10 sprays or 2ml.

Products exceeding this usage limit will not qualify for refunds or replacements.

Eligible customers may exchange their perfume for another 50ml or 100ml fragrance of similar value.

If you receive a damaged or tampered product, you must report it within 24 hours of delivery.

Please provide clear photos and an unboxing video.

International orders are not eligible for returns, refunds, or exchanges.

Refunds are initiated within 24 hours after the returned product is received and passes quality inspection.

Prepaid orders cannot be modified or cancelled once dispatched.

If a prepaid order is cancelled before dispatch, payment gateway charges and shipping costs may be deducted.